Privacy Policy

At Club Accessories (trading name of Agile Minds Consulting Ltd) we are committed to protecting and respecting your privacy. We will only send you marketing communications by email or other electronic means if you give us your agreement to do so.

Please read this policy carefully. By use of this site, registration or placing an order you consent to our processing of your information under the terms of this policy. You can print out this policy by clicking on the print icon on your browser. 

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure you’re happy with any changes. If we make changes to this Policy that will have a substantial impact on you, we will give you advance notice so that you have the opportunity to exercise any rights you have under UK law. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices can be emailed to info@clubaccessories.co.uk.

WHO ARE CLUB ACCESSORIES?

Club Accessories is a family run business and also the UK’s leading supplier of club regalia and accessories. Club Accessories is the trading name of Agile Minds Consulting Ltd, a registered company established in England and Wales (company number 04448538), whose registered office is at Minerva Mill, Station Road, Alcester, Warwickshire B49 5ET.

CLUB ACCESSORIES AS DATA CONTROLLER

Club Accessories is responsible for and Data Controller of personal information that it receives about you such as:

through the www.clubaccessories.co.uk when you complete an order, or make an enquiry or other requests

YOUR CHOICES

You have a choice about whether or not you wish to receive marketing information from us. If you do not want to receive direct marketing communications from us about our products and services, you can opt out by clicking the unsubscribe link which we include on all our marketing emails, email us at info@clubaccessories.co.uk, or you can contact us at any time at the address below.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us at the address below.

HOW TO ACCESS AND UPDATE YOUR INFORMATION

You have the right to ask for a copy of the information Club Accessories holds about you and the accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@clubaccessories.co.uk, or write us at the address below.

When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (e.g. your email address) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

PROFILING

We may analyse your personal information to create a profile of your interests and preferences so we can contact you with information relevant to you. The data we collect might include your name, address, telephone number, email address, IP address, products you are interested in, your interests, and information regarding what web pages are accessed and when. 

We will not share your information with any other third party for their marketing purposes.

USE OF ‘COOKIES’

Like many other websites, the Club Accessories website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns. This helps us to improve our website and deliver a better, more personalised service.

Turning off cookies may result in a loss of functionality when using our website.

1. Information that we collect from you

When you visit, register or order products or services on our website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our web site as well as information about you from any messages you post to the web site and e-mails or letters you send to us.

2. Use of your information
2.1 Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

2.2 In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented when placing an order, we may also use your information to let you know about other products and services which we offer which may be of interest to you including products similar or complementary to those you have previously ordered. We may also send you information about similar products if you have not opted out of receiving such communications when registering or ordering. We may contact you by post (or text message) as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

3. Disclosure of your information
3.1 The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff and third parties who process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.

3.2 Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

4. Payment card data retention and security

4.1 The Payment Card Industry Data Security Standard (PCIDSS) is the information security standard for organisations that handle card payments from the major card schemes, including Visa, MasterCard, American Express, Discovery and JCB. The Club Accessories eCommerce platform is fully PCIDSS compliant and conducts quarterly checks to ensure compliance is maintained.

4.2 Your credit card information is not stored within our website.

5. Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification. This policy was last updated in May 2024.

6. Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

7. 16 Or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

8. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Agile Minds Consulting Ltd
Minerva Mill Innovation Centre
Station Road, Alcester
Warwickshire
B49 5ET
Telephone: +44 (0) 1926 354680
Email: info@clubaccessories.co.uk